Register for Scotia OnLine Help - Confirm Identity

1. How long do I have to wait to use Scotia OnLine after registering?
2. What should I do if the information I entered does not allow me to register?
3. What are security questions?
4. What happens when I register my computer?
5. What is an Access Code?

Overview

From this page you will confirm your identity in order to register for Scotia OnLine. The registration process will take you less than 5 minutes.

To register for Scotia OnLine, you will need your:

• ScotiaCard or credit card number

• Last name

• Last 4 digits of any chequing/checking or savings Scotiabank account

• Social Security Number (only for customers in the Dominican Republic, Puerto Rico, or the United States Virgin Islands)

• Home phone number

• Date of birth

How to

• Register for Scotia OnLine
  1. Go to the “Sign-On” page.
  2. Click on the “Register Now” link.
  3. Enter your personal information. Please note that your personal information must satisfy the rules displayed on the screen.
  4. Click on the “Submit” button.
  5. Type and retype your password. Please note that your password must satisfy the rules displayed on the screen.
  6. Type and retype your Access Code. Please note that your Access Code must satisfy the rules displayed on the screen.
  7. Click on the “Submit” button.
  8. Set security questions and answers. Please note that your questions and answers must satisfy the rules displayed on the screen.
  9. Choose whether or not to register your computer.
  10. Click on the “Submit” button.
  11. If your registration was successful, you will be presented with a "Registration Confirmed" message. Click on the “Sign-On to Scotia OnLine” button to start your Online Banking session.

Frequently Asked Questions

• How long do I have to wait to use Scotia OnLine after registration? [TOP]

You do not need to wait. You can start using Scotia OnLine right away.

• What should I do if the information I entered does not allow me to register? [TOP]

As a security precaution, Scotia OnLine requires that the information you enter matches the information we have on record. If it does not, then we are unable to confirm your identity. If the information you submit is not accepted, please contact a Customer Service Representative to assist you.

Please note: if you wish to use your credit card to register for Scotia OnLine, and you do not have a ScotiaCard, then you will need to contact a Customer Service Representative.

• What are security questions? [TOP]

Security questions are an extra layer of protection that ensure that only you can access your bank accounts. These questions use information about your personal preferences and history, which is difficult to steal or duplicate, in order to prevent unauthorized account access and identity theft.

• What happens when I register my computer? [TOP]

Registering your computer creates a link between your computer and your Scotia OnLine account. If you often access Scotia OnLine using the same computer, registering will make future access quicker and easier. Please only register computers that you use frequently and avoid registering public computers. You may have a maximum of three computers registered at one time.

• What is an Access Code? [TOP]

The Access Code is an added layer of security that is required for high risk transactions, like adding or editing payees for bill payments.